Volvo to offer pickup, delivery, loaners for service

Volvo is eliminating a big suffering level for U.S. buyers with a automobile going through provider — getting to schlep to and from the dealership.

Volvo Valet is a new provider that enables buyers to program decide on-up and shipping for vehicles that need to have provider or maintenance. As part of the provider, buyers obtain a loaner whilst their automobile is in the shop.

The provider is offered by extra than 100 of Volvo’s 282 U.S. sellers.

Though readily available now for provider appointments, Volvo Valet will be expanded to include things like lease and obtain deliveries, lease returns, and overnight check drives later on this year.

“Volvo Valet gives owners the overall flexibility to provider and maintain their vehicles in a way that is effective most effective for them,” Anders Gustafsson, Volvo Automobile United states CEO, mentioned in a statement.

Utilizing the Volvo Valet app, a consumer can see in which their driver is and when they will arrive. Immediately after handoff and automobile exchange, the consumer can obtain a notification when their auto has arrived at the keep for provider.

When provider is completed, the dealer will speak to the consumer to arrange a time to return the owner’s Volvo and retrieve the loaner automobile.

Volvo Valet is a end result of Volvo’s obtain of Luxe in 2017 and has been in pilot for the final many months. The company mentioned vehicles of any age are protected but sellers will have discretion about which models are suitable.